Upon completion of this chapter, the student will be able to:
Identify the functions, duties and responsibilities of an unarmed security officer.
Identify a security officer‘s responsibility to detect, deter and/or report incidents.
Identify and/or list five factors contributing to the effective performance of a security officer.
a. Preparing for patrol (e.g. equipment, uniform, pre-shift briefing, post orders, etc.)
b. officer and public safety concerns
c. Knowledge of patrol area(s)
d. Recognition of potential environmental, health & safety hazards
e. Observation skills
f. Mental & physical preparedness
4. Identify effective patrol techniques of a security officer which may include, but are not limited to the following.
a. Mobile patrol
b. Foot patrol
c. Fixed post (to include closed circuit television)
Upon completion of this chapter, the student will be able to:
Identify the proper methods of observation when patrolling the property which security officers are assigned to protect by:
Checking the condition and status of patrol vehicle, if applicable.
Identifying procedures to patrol locations which are potentially hazardous.
Identifying proper procedures to patrol on foot or by vehicle.
Identifying incidents or potential problems related to patrol of parking lots.
Identifying signs of illegal entry to buildings or grounds.
Identifying factors indicating suspicious persons or vehicles.
Identifying procedures to interview a suspicious person.
Identifying circumstances typically requiring back-up assistance.
Identifying procedures to advise employer of potentially hazardous conditions.
Identifying procedures to assist elderly or disable persons with mobility problems.
Identifying procedures to escort money, valuables or people to provide security.
Upon completion of this chapter, the student will be able to:
1. Identify the proper response to each of the following emergencies that may be encountered by a security officer to include, but not limited to:
Alarm of fire d. Medical emergency/first aid
Bomb threat/search e. Natural disaster
Civil disturbance of Crime in progress
2. Identify the need for a comprehensive emergency/disaster response and notification plan.
3. Identify, the appropriate hazardous materials incident response by security.
4. Identify and explain security officer safety as it pertains to incident response, appropriate safety precautions and available equipment.
Upon completion of this chapter, the student will be able to:
1. Identify the security officer‘s arrest/custody procedures in the work environment as authorized and limited by the:
State of Georgia Citizen‘s Arrest
Policies of the security officer employer
2. List the elements of specific crimes when deadly physical force is authorized by a security officer/private citizen.
3. Identify the types of crimes that may be encountered as defined in the State of Georgia criminal Law.
5. Identify factors which may expose a security officer's employer and a security officer to civil liability, including but not limited to:
Negligence
Incompetence
Recklessness
Failure to train or improper training
Failure to properly supervise
Civil rights violations (age, sex, religion, etc.)
Invasion of privacy
Failure to address health and safety concerns
6. Explain the importance of court testimony.
Reviewing case documents (e.g.; reports, notes, etc.)
Appearance and demeanor
1. Identify standard procedures as they apply to the following communication mediums, where appropriate.
Telephone etiquette
Radio operating procedures and protocols
Use of public address system
Communications center
Computer networks
2. Identify the purpose of sensitivity and interpersonal communications awareness training, including but not limited to the following.
Culturally diverse groups
Religious orientation
Sexual orientation
Physically challenged
Gender
Elderly
We included some of the common laws related to the duties of a security officer. Please do your due diligence and check for updates and research additional laws related to your job
Deadly force or the threat of deadly force may never be used by a security officer except in self-defense or defense of another person to protect from imminent death or great bodily harm, or to prevent the imminent commission of a forcible felony. Non-deadly force in defense of a person can be used by a security officer when and to the extent that he or she reasonably believes that such conduct is necessary to defend himself or herself or another against a person’s imminent use of unlawful force. The use of deadly force to protect property or to prevent property loss is prohibited by law.
Non-deadly force or the threat to use non-deadly force may be used by a security officer who reasonably believes that such conduct is necessary to prevent or terminate another’s trespass or tortious or criminal interference with either real property other than a dwelling, or personal property that the security officer has a legal duty to protect.
Security officers in the employ of, or contracted with, retail establishments, who have probable cause to believe that retail theft has occurred, have specific statutory authority to detain shoplifting suspects in a reasonable manner for a reasonable length of time but must also immediately call law enforcement to the scene
A security officer or security agency manager who is on duty, in uniform, and on the premises of a critical infrastructure facility, and who has probable cause to believe that a person has committed or is committing a crime against the client operating the premises or the client’s patron may temporarily detain the person to ascertain his or her identity and the circumstances of the person’s activity. The security officer or security agency manager must notify the appropriate law enforcement agency of the detention as soon as reasonably possible. A security officer or security agency manager may temporarily detain a person only until a law enforcement officer arrives at the premises of the client and is in the presence of the detainee.
Upon completion of this chapter, the student will be able to:
1. Define field notes and identify its importance in preparing an accurate report.
2. Identify the six questions that must be answered by a security officer when completing report forms and logs.
Who, What, When, Where, Why and How? 3. Understand and explain the importance of:
Incriminating statements, remarks and admissions
Rules infractions, disregard of company policies
Accident Scene preservation
Crime Scene preservation
Evidence preservation
Timely preparation
Upon completion, the student will be able to:
1. Identify the six questions that must be answered by a security officer when completing report forms and logs.
Who, What, When, Where, Why and How?
2. Identify the grammatical components of a well written report to include, but not limited to the following.
a. Proper use of pronouns e. Punctuation
b. Past tense f. Clarity and readability
c. Chronological order g. Conciseness
d. Spelling h. Objectivity
3. Explain the need to draft and write a report for an intended reader devoid of law enforcement slang, technical terminology and acronyms.
A report is any official, permanent record of specific security activity.
Upon completion of this chapter, the student will be able to:
1. Explain the concept of controlling access to an employer‘s property by environmental design. Cite specific types and methods utilized by the security officer industry.
2. Identify the components of a security survey and provide an assessment of positive and negative types of access control and security measures.
3. Identify acceptable forms of identification and access control notification procedures to include, but not limited to the following.
Vendors/deliveries
Visitors
Employees
4. Identify the benefits of controlled access points and the importance of daily monitored electronic or manual login procedures.
Upon completion of this section, the student will be able to either orally or in writing:
1. Define and identify the elements of the Security Officer Code of Ethics.
2. Identify five unethical practices that a security officer may encounter at a work location and describe how adhering to a strict Code of Ethics affects unethical practices.
3. Identify two benefits to a security officer and a security officer employer that will be realized by adopting and following a Code of Ethics.
4. Identify the elements of an employer‘s rules and regulations which govern the professional conduct of a security officer.
5. Explain the importance of a security officer‘s fitness for duty as it relates to all of the following.
Alertness
Unimpaired by drugs/alcohol
Mental & physical preparedness
Appearance & demeanor
Our first Aid overview provides resources on how to provide first aid on victims suffering from slips, falls, motor vehicle incidents, cuts, bruises, head trauma, cardiac arrest, blocked airways, and more!
We do recommend officers to complete a certification course from the American Red Cross or American Heart Association.
This lesson shall be known and may be cited as the "Georgia Private Detective and Security Agencies Act
This lesson shall be known and may be cited as the "Georgia Private Detective and Security Agencies Act.
Link to latest updated to Georgia 509. GEORGIA BOARD OF PRIVATE DETECTIVE AND SECURITY AGENCIES
Congratulations on completing all lessons for this course. We hope you have achieved your learning goal. You have two more items left to obtain your certificate. Which is the online quiz and course survey. We wish you the best of luck on the quiz.